FAQ

- Is microneedling safe?

Yes, microneedling is safe when performed by a trained and licensed professional. It’s a trusted treatment that improves skin texture, reduces scars, and boosts collagen naturally. With proper technique and hygiene, microneedling offers a safe and effective path to smoother, healthier skin.

- What skin conditions can microneedling treat?

Microneedling can treat acne scars, wrinkles, stretch marks, pigmentation, dry skin, and hair thinning.

- Can I use your products at home?

Yes, our Home Care Dermaroller (HC902) is specially designed for safe at-home use, 2–3 times per week

- Is the Twist device approved for medical use?

Yes, the Twist device is German-engineered, medically approved, and clinically tested for safety and effectiveness

- Do you provide training for using the device?
  • Yes, we offer complete training and certification to all professional clients, tailored to their clinic’s needs
- What makes your microneedling technology different?
  • Our technology is authentic, German-made, and offers 150 insertions per second, with flexible needles and a high-flow back valve for better results

- Are the products suitable for sensitive skin?
  • Yes, our skincare line is developed with gentle, high-quality ingredients suitable for all skin types, including sensitive skin

- Do you offer after-sales support?
  • Yes, we offer ongoing support, from order assistance to after-sales, maintenance, and marketing help.

- How often should I use the home care dermaroller?
  • For best results, use the Home Care Dermaroller 2–3 times per week, following your professional treatment plan

- Can microneedling help with hair loss?
  • Yes, our Hair Lotion & Treatment Set is effective in stimulating hair growth and reducing hair loss for both men and women